Contact us
Milano
Piazzale Ferrara
Via Mincio, 4, 20139
Monday - Friday 09:00 - 17:00
xtemos@gmail.com
(686) 492-1044
Torino
Shopville Le Gru
Via Chisola, 5, 10126
Monday - Friday 09:00 - 17:00
xtemos@gmail.com
(686) 492-1044
Contact with an expert
Frequently asked questions
How can I contact customer support?
You can reach us via our contact form on this page or email us directly at sales@hijazee.com. Our team typically responds within 24–48 hours, Monday to Friday.
How long does it take to receive a response?
We aim to respond to all inquiries within 24–48 hours. Response times may be slightly longer during weekends or holidays.
Can I update or cancel my order after placing it?
If your order hasn’t been processed yet, we may be able to modify or cancel it. Please reach out to us as soon as possible for assistance.
What is your return policy?
We accept returns within 14 days of delivery for unopened, unused items. Due to hygiene reasons, we cannot accept returns of opened products. Please contact our team to initiate a return.
Do you offer exchanges?
Exchanges are possible within 30 days of purchase, provided the item is in its original, unopened condition. Please contact us if you'd like to initiate an exchange.
